We know that parents of a new born in requirement of treatment will always be highly anxious and worried. In such cases, if they are treated as mere visitors, it only adds to their anxiety. Arpan Newborn Care Centre approaches the treatment of neonates by involving the parents as a part of the entire treatment process. This means, unrestricted parental presence in the NICU and complete transparency with the nurses and support staff during the entire stay of their baby at Arpan.

Family Centred Care is a concept based on the fact that every baby needs her parents the most. Their presence matters and affects the overall treatment and development of the baby while at Arpan.